Reid Frederickson
my resume and see how my skills in marketing, leadership, and communication can bring value to your team.
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Professional Skills
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Sales Expertise: Confidently engaging customers, handling objections, and driving sales through tailored interactions.
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Customer Service: Prioritizing customer satisfaction by providing detailed information, resolving issues, and maintaining a positive experience.
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Product Knowledge: Continuously updating expertise on products to better serve customers and drive sales.
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Operational Efficiency: Overseeing payroll, employee scheduling, and event logistics to optimize business operations.
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Analytical Skills: Utilizing Excel to track sales trends and analyze customer loyalty data.
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Marketing and Promotion: Leveraging Google My Business and creative ideas to expand target markets and enhance visibility.
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Adaptability: Thriving in dynamic roles, from managing an ice cream truck to providing in-person and phone-based customer service.
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Leadership and Management Skills
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Team Leadership: Supervising employees and ensuring smooth operations through scheduling and clear communication.
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Strategic Thinking: Implementing innovative ideas to enhance business growth and improve processes.
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Problem-Solving: Addressing challenges proactively to maintain operational excellence.
Interpersonal and Communication Skills
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Collaboration: Working effectively with teams and customers to achieve shared goals.
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Empathy and Listening: Understanding and meeting customer needs to create a welcoming experience.
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Conflict Resolution: Handling objections and concerns with professionalism and resilience.
Technical Skills
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Excel Proficiency: Tracking and analyzing data to inform business decisions.
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Digital Marketing: Promoting businesses online using tools like Google My Business.